Policies

Shipping & Processing

  • Orders Ship from the USA

    • Most orders leave our facility in 2–3 business days.

    • Shipping times vary based on carrier and your location.

  • Tracking Information

    • Tracking numbers are sent automatically once your order is processed.

  • No International Shipping

    • We currently ship to U.S. addresses only.

Returns & All Sales Final

  • All sales are final.

    • This is how we keep our prices this low.

    • No returns or exchanges for change of mind.

  • Defective Items

    • If an item arrives damaged or non-functional, email us within 7 days of delivery at support@scissorsupply.com with:

      1. Order number

      2. Photos of the issue

    • Verified defects will be replaced or refunded at our discretion.

Condition of Products

  • Most tools are brand new and unused.

  • If a tool is pre-owned or “scratch & dent,” it will be clearly marked in the product description and priced accordingly.

Taxes

  • Sales tax is automatically calculated and collected on all Mississippi orders.

  • Buyers outside Mississippi are responsible for any applicable local taxes.

Condition of Products & Warranty Disclaimer

  • Most tools are brand new and unused.

  • If a tool is pre-owned or “scratch & dent,” it will be clearly marked in the product description and priced accordingly.

  • No manufacturer warranty is included with any Scissor Supply purchase.

  • These are overstock, clearance, and pre-owned tools sold at deep discounts.

Privacy Policy

  • Information We Collect:

    • Name, email, shipping/billing addresses, and payment information to fulfill your order.

    • Optional: email addresses for notifications and promotions.

  • How We Use It:

    • To process and deliver your orders

    • To provide tracking and order support

    • To send promotional emails only if you opt in

  • Your Privacy:

    • We do not sell, trade, or rent your personal information to anyone.

    • Any email sent will include an unsubscribe link to opt out anytime.

Terms & Conditions / Legal Disclaimer

  • By using this site and purchasing from Scissor Supply, you agree to these policies.

  • Scissor Supply is a reseller of professional beauty and barber tools.

  • All brands and model names are the property of their respective manufacturers.

  • Our products are sold as-is, with no affiliation, warranty, or endorsement from the original brands.

  • Prices and availability are subject to change without notice.

Contact

  • Email: support@scissorsupply.com

  • Mailing Address:
    Scissor Supply
    4209 Lakeland Dr #340
    Flowood, MS 39232

(This is a mailing address only.)