Frequently Asked Questions

  • Most are brand new and unused.

    If an item is pre-owned or “scratch & dent,” it will be clearly marked in the description and priced accordingly.

  • Our prices are so low the manufacturers don’t want them public.

    In fact, most are below the manufacturers minimum advertised price so we aren’t allowed to show them.

    Add the item to your cart to reveal your deal.

  • No manufacturer warranty is included.

    These are overstock, clearance, and pre-owned tools sold at deep discounts.

    If it arrives defective, we’ll replace or refund it in accordance with our policies.

  • All sales are final.

    This is how we keep our prices this low.

    If an item arrives damaged or non-functional, email support@scissorsupply.com within 7 days with your order number and photos.

    For more details see our policies page

  • Orders ship from the USA within 2–3 business days.

    Tracking info is sent automatically once your order is processed.

    Shipping times vary based on the carrier.

  • Not at this time.

    U.S. shipping addresses only.

  • Occasionally, we drop secret promo codes on our Instagram: @scissor_supply.

    Follow for hidden drops and first dibs.

  • Probably not.

    Once an item is gone, it’s gone.

    That’s how liquidation works.

  • No.

    We are a liquidation reseller of professional beauty and barber tools.

    All trademarks belong to their respective owners.

  • Email: support@scissorsupply.com

    We usually respond within 1 business day.